Online Services Portal

Welcome to the Town's Online Service System!

On this page, ticketed service requests can be submitted and issues can be reported for a variety of Town services. In addition, users can apply for a Short-Term Accommodation License and search for a property within The Town of The Blue Mountains.

Users can submit a By-law Enforcement Complaint or Concern easily though our online portal




If you are a new user, please click on the Register link to create your account. Anonymous submissions are not allowed. If you require assistance, please visit the help page by clicking on the Portal Help link.

  • Short Term Accomodation

  • Service Requests - Report an Issue

  • Property Search


To view property tax and utility account information, please visit the Virtual Town Hall service portal.

In case of emergency, call 9-1-1.

Personal information collected by the Town as a result of an online permit, service request or a bylaw case and any information collected during the processing and/or investigation of same is protected under the authority of the Municipal Freedom of Information and Protection of Privacy Act.