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CityView Portal

Welcome to the Town of The Blue Mountains’ Online Service System!
On this page, registered users can complete a variety of actions including: submit a bylaw complaint, apply for a permit / licence, request an inspection, submit a service request or compliment, and search for a property.
If you are a new user, please click on the Register link to create your account. Anonymous submissions are not allowed. If you require assistance, please visit the help page by clicking on the Portal Help link.
Bylaw Enforcement Bylaw Enforcement

Submit a new Bylaw Complaint
Bylaw Complaint Status
Permits and Licences Permits and Licences

Apply for a Permit or Licence
Permit Status
Service Requests and Compliments Service Requests and Compliments

Create a new Service Request
Service Request Status

Property Information Property Information

Search for a Property


In case of emergency, call 9-1-1.
Personal information collected by the Town as a result of an online permit, service request or a bylaw case and any information collected during the processing and/or investigation of same is protected under the authority of the Municipal Freedom of Information and Protection of Privacy Act.